Registration Information

    General Registration Information 
    • Registration can be done in-person, by phone, or online.
    • In-person and phone registrations are available Monday – Friday, 9:00am – 5:00pm.
    • Classes are filled on a first come, first served basis.
    • In the event that enrollment does not meet minimum enrollment requirements, the Highlands Recreation District may cancel the class. The Highlands Recreation District will notify enrollees and class fees will be refunded in the manner the class was paid for or as a district credit.
    • If a single class in a session is cancelled for any reason, a pro-rated district credit will be applied to the household. No check, card, or cash refunds will be provided.
    • No make-up, refund, or credit will be provided should a participant miss a class.
    • If waitlisted, registrants will be notified via email should space become available. A response must be received by 10:00am the following business day, or the space will be offered to the next waitlisted participant.
    • Enrollment is fully confirmed when class fees are paid in full.
    • Please note: Prices are subject to change without notice.
    One-Time Payment Options 
    • The Highlands Recreation District accepts payment via check, eCheck, cash, district credit, and card (Visa, Mastercard, American Express, and Discover accepted).
    • All registrations paid for via credit/debit cards are subject to a 3.00% non-refundable processing fee. Payment via check, eCheck, and cash will not incur a transaction fee.
    • Payment information is not stored for registrations and must be provided at the time of registrations.
    • Checks should be made payable to “Highlands Recreation District”.
    • A $25 service charge will be incurred on a returned payment for check, eCheck, ACH, ARB transactions.
    • A $25 service charge will be incurred for the stop payment and reissuing of a refund check. 
    Recurring Payment Options 
    • To authorize recurring payments via bank debit (ACH) or credit card (ARB), an authorization form must be filled out.
    • Household district credits will automatically be applied to recurring payments, when applicable.
    • ACH/ARB payment is optional, and payment may be made via check, eCheck, cash, or card.
    • Monthly tuition payments for programs such as the Early Education Center or the After School Program will be processed on the 5th business day of the month. An email confirmation will be sent once payment is processed.
    • Cancellations or changes must be received in writing by the 15th of the month prior to the next charge date.
    • Account information is securely retained solely for the purpose of verifying deductions and is destroyed thereafter in accordance with the Highlands Recreation District security policy.
    Early Education Center (EEC) Payment Information 
    • Tuition payments can be paid in-person via check and cash; payments can also be made through the Brightwheel app via card or eCheck.
    • Card payments through Brightwheel are subject to a non-refundable 2.95% processing fee. To avoid the fee, you may pay by checks, eCheck, or cash.
    • To enroll in automatic payments, please sign up in the Brightwheel app.
    • Payment must be made by the end of the 5th business day of the month; a $50 late fee will be assessed following a late payment. If payment is not received by the 10th of the month, an additional $10 per day will be added to the balance due.
    • Checks and eChecks returned for insufficient funds will be subject to a $25 fee.
    After School Program (ASP) and In-Crowd Payment Information 
    • Tuition can be paid via check, eCheck, cash, card.
    • Card payments are subject to a 3.0% non-refundable processing fee.
    • To enroll in automatic payments, please call (650) 341-4251 for more information and to obtain the authorization form.
    • Payment must be made by the end of the 5th business day of the month; a $50 late fee will be assessed per child following a late payment. After the third late fee, families are required to sign up for automatic payments.
    • Checks and eChecks returned for insufficient funds will be subject to a $25 fee.
    District Credit Information 
    • District Credits can be applied towards aby program at the Rec, including ASP and EEC monthly tuition.
    • Using District Credits towards any program will not incur processing fees.
    • If a single class is cancelled by the Highlands Recreation District, a pro-rated District Credit will automatically be applied to your household. No cash, check, or credit card refund will be given.
    • No District Credit will be offered/applied for a missed class on the participant's side.
    Enrollment/Changes/Cancellation Information 
    • Classes are filled on a first come, first served basis.
    • Enrollment is ensured only when class fee is paid in full.
    • In the event that enrollment does not meet minimum requirements, the Highlands Recreation District may cancel the class. HRD will notify registrants and class fees will be refunded in the manner the class was paid for or as a District Credit.
    • If a single class is cancelled by the Highlands Recreation District for any reason, a pro-rated district credit will be automatically applied to your household credit. No cash, check or credit card refund will be given.
    • If a participant misses a class, no make-ups, refunds, or credits will be granted. 
    • View our refund policies here.
    • For enrollment changes in the Early Education Center, After School Program, and In Crowd programs, contact the Director.

     

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