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Refund Policies

  • Classes are filled on a first come, first served basis. Enrollment is ensured only when class fee is paid in full.
  • In the event that enrollment does not meet minimum requirements, the HRC may cancel the class. Highlands Rec will notify registrants and class fees will be refunded or credited.
  • Please note: Prices are subject to change without notice.
  • Participants may transfer between classes, space permitting, prior to the 2nd class meeting.
  • Participants in seasonal and aquatic programs may cancel enrollment prior to the first class to receive a full refund of the class. If cancelling enrollment after the first class, a pro-rated credit or refund will be issued. No credits or refunds are given after the 2nd overall class meeting. Service Fees will not be refunded if the participant requests a refund or credit. 
  • No make-ups, refunds or credits will be offered for a participant that misses a class or lesson.
  • Refunds may take up to 10 business days to process. 
  • If a single class is cancelled by the Highlands Recreation District for any reason, a pro-rated district credit will be automatically applied to your household credit. No cash, check or credit card refund will be given.
  • Credits can be applied to any program at the Rec, and will avoid additional service fees.
  • Credits must be used within one year of issue.
  • If waitlisted, registrants will be notified if space becomes available. We must receive a response by 10am the following business day or the space will be offered to others.
  • If enrolled in a monthly program such the Early Education Center or the After School Program, payment must be received by the end of the 5th business day of the month. Otherwise, a late fee of $50 will be charged.
  • If enrolled in our ACH/ARB payment program, cancellation or changes must be received by the 15th of the month prior to the ACH/ARB withdrawal.
  • For enrollment changes in the EEC, ASP, and In Crowd programs, contact the Director.
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