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ASP FAQ

What are the hours for ASP?

Hours and schedule follow the Highlands Elementary School Schedule and Calendar. The program closes at 6 p.m. During all school breaks, we offer full day care from 7:30 a.m. to 6:00 p.m.

Do residents have priority for enrollment?

Highlands residents enrollment period occurs first, once this period closes we open enrollment to non residents of the Highlands. Non residents are charged 10% higher fees.

Do you offer camps during Highlands Elementary School breaks?

Yes, for an additional fee, we offer camps during Summer, Fall and Spring breaks.

How will you find my child on the first day of School?

On the first day of school your child’s kindergarten teacher will walk them outside upon school dismissal and physically hand off your child to ASP Staff at the kindergarten playground.  The teachers have a list of all kids who will be attending our program and we have a list as well.  Once all the children on our list are accounted for and signed in, we begin to eat lunch.  After the first day and going forward, we will have ASP staff waiting by the Kindergarten classrooms as they are dismissed.  All ASP staff will be wearing black shirts that say “ASP STAFF” on the back.

Where do the kindergartners eat lunch?

 Kindergartners eat lunch at the Highlands Recreation Center.  You can pack your child a bag lunch or order hot lunch through the school.  We will assist your child in getting their lunch if you choose this option. We then walk the walk the children to the Rec (about a 10 minute walk).

What is a typical day like at ASP?

Kindergartners are dismissed from school at 12:20 pm.  We then walk the children to the Rec where we eat lunch.  It’s about a 10 min. walk to our facility.  We get to the Rec. around 12:45 pm.  The kindergartners have lunch and  2 hours of age appropriate activities before the 1st-5th graders arrive.  At 3:00 pm we sit down in rows and the head teacher explains the different play options for the rest of the afternoon and tells them what the afternoon snack is.  From 3:30 pm until 4:30 pm children are playing in their chosen areas/activities.  From 4:30 pm until 5:30 pm new areas/activities are opened.  You may pick your child up at any time during the afternoon but at 5:30 pm all children come together in one area to make it easier for pick-up.  The After School Program closes at 6:00 pm.

What is Rec Swim? When is Rec Swim?

Rec swim is a free swim option we provide in our program at no additional cost.  Rec swim is offered year round on Tuesdays & Thursdays from roughly 3:45 pm-4:45 pm.  The children can play in a roped off 3 ft deep section of the pool so all swim levels are welcome.  Our staff will assist with changing in/out of swim clothes, but its best for your child to be able to do this independently as soon as possible to maximize pool time.   Our staff, as well as our certified lifeguards, are on duty during Rec swim.  This is available to any K-5th grader on site attending our program.

What if my child is sick or not able to attend ASP?

If your child is going to be absent on one of their regular scheduled ASP days, please contact the Highlands Recreation Center no later than 12:00 pm that day.  This will help avoid any confusion at school pickup and time lost to track down your child, because we do not leave the school unless every child in our program is accounted for.  

What is the sign in and out process?

The sign in/out clipboards are located above the parent mailboxes in our main child care room called the “Social Room”.  We sign your child in daily upon pick-up from school.  It is your responsibility to sign your child out upon pick-up from our program every day.  We are a licensed child care program so full signatures are required (initials are not accepted).

How do you handle school breaks and staff development days?

Our after school program is closed for all school breaks (i.e. winter, spring, fall and summer).  During these breaks we offer full day camps at an additional fee.  All of our camps run from 7:30 am-6:00 pm and include field trips each week.  The ASP is open all day for MOST Highlands Elementary staff development days.  These days are provided at no extra cost if they fall on your regular scheduled day.  If not, drop Ins are based on availability.  Please see our current activity guide for Highlands Elementary staff development days, school breaks and holidays observed. 

What are the staff to child ratios?

Our After School Program is licensed through the state of California Department of Social Services.  Per licensing we are required to keep child/staff ratios of 14:1 in all play areas.  All ASP staff are over the age of 18 and all have received fingerprint clearance prior to employment.

What if I am late picking up my child?

Our program closes at 6:00 pm daily and there’s a late pick-up charge of $10.00 per every 5 minutes of care past 6:00 pm if you’re late.  You can choose to be billed or make a cash/check payment to the Highlands Recreation Center on-site staff.  Either way, late fee payments must be paid in full within 5 days of date issued to avoid further charges.  

How do I make monthly tuition payments?

You can make your monthly tuition payment by cash, check, credit card, or setup automatic/recurring deductions from a bank account or credit card.  If you are interested in automatic/recurring deductions please stop by our office or call us at (650)341-4251 and we will provide you with the appropriate form.  If you choose to pay manually each month, please remember that all payments are due by the 5th business day of each month to avoid late fees.